backend operations

Our Backend Channel Support services are run by our experienced Operations team. This team of experts oversees the day-to-day tasks needed for a successful eCommerce business. We can help manage all aspects of your Amazon, Walmart, Target+, and Shopify accounts to optimize your business performance.


The work done by our Operations team includes:

  • Brand Registry - Enrollment, partnering with your trademark attorney, and marketplace case management
  • Transparency and Project Zero - Enrollment to help manage counterfeit products
  • Category Approval - Specific categories require additional Amazon approval – our team can help accelerate approval times by up to two months
  • Account Set-Up - Correctly set up an account on appropriate platform to ensure accuracy, including tax set-up, expedited identify verification, expedited approval to sell
  • Account Reinstatement - Work to reinstate after an account has been suspended and create processes to prevent reoccurrence
  • Reimbursement Recovery - Manage recovery case to receive all potential reimbursements
  • Demand Planning - Weekly coverage calculation to minimize out-of-stocks while also reducing the amount of storage fees. Our analysis reflects sales velocity, aged and excess units, receiving and manufacturing turn time, marketing and seasonality
  • Listing Optimization - Organize parent/child relationships to optimize conversion. Fix any suspended listings.
    And much more.

Ready to find out how HINGE GLOBAL can


your eCommerce operations?

Get started today and see more business growth easily and efficiently.