backend operations

Our Backend Channel Support services are run by our experienced Operations team. This team of experts oversees the day-to-day tasks needed for a successful eCommerce business. We can help manage all aspects of your Amazon, Walmart, Target+, and Shopify accounts to optimize your business performance.


The work done by our Operations team includes:

  • Brand Registry - Enrollment, partnering with your trademark attorney, and marketplace case management
  • Transparency and Project Zero - Enrollment to help manage counterfeit products
  • Category Approval - Specific categories require additional Amazon approval – our team can help accelerate approval times by up to two months
  • Account Set-Up - Correctly set up an account on appropriate platform to ensure accuracy, including tax set-up, expedited identify verification, expedited approval to sell
  • Account Reinstatement - Work to reinstate after an account has been suspended and create processes to prevent reoccurrence
  • Reimbursement Recovery - Manage recovery case to receive all potential reimbursements
  • Demand Planning - Weekly coverage calculation to minimize out-of-stocks while also reducing the amount of storage fees. Our analysis reflects sales velocity, aged and excess units, receiving and manufacturing turn time, marketing and seasonality
  • Listing Optimization - Organize parent/child relationships to optimize conversion.
  • Fix suspended or stranded listings.
  • And much more.

Ready to find out how HINGE GLOBAL can


your eCommerce operations?

Get started today and see more business growth easily and efficiently.