Client Testimonials
We care about your brands as if they were our own. Not only do we love our clients, but they love us back. See for yourself and check out what our clients are saying about working with us.
Hinge Commerce has been a valuable partner in helping reduce our Amazon Vendor Chargebacks within the last year. Their team of experts have a deep understanding of Amazon’s Vendor Central requirements in which they have identified potential compliance issues and provided recommendations for action. Hinge Commerce has partnered with us to reduce monthly chargebacks by 90% due to their success with chargeback disputes and recommendations for adjustments to avoid future fees! I highly recommend their Vendor Central Chargeback Analysis and Dispute service to any brand that is struggling with profitability and chargebacks on Amazon.
Hinge Commerce was able to recover more than 80% of FBA Reimbursements submitted due to lost shipments, inventory damages, and fee discrepancies from Amazon in the last 3 years. Their expertise and dedication to our business helps ensure bottom-line profitability which allows our internal teams to focus on other priorities. I would highly recommend their reimbursement service to any Amazon seller.
Our strategic partnership with Hinge Commerce, and their supportive teams, helped us yield positive results for many of our brands and products. Their expert creative services team provided excellent work and assets that enhanced our brands and gave them an outstanding presence on the digital shelf. Dominique’s project management, open communication, and support were instrumental throughout the entire process. We look forward to working with Hinge Commerce more in the future.
Hinge Commerce helped recover over 75% of FBA Reimbursements submitted due to lost shipments, inventory damages, and fee discrepancies from Amazon in the last 2 years. Their team of experienced professionals is knowledgeable in the Amazon FBA reimbursement process and made the experience straightforward and hassle-free for me and my team. We highly recommend Hinge Commerce’s services to any business that sells on Amazon.
Hinge Commerce has been a valuable partner in transforming our online presence. Their expert team delivered exceptional listing creations and enhanced content for our product catalogs, enabling us to stand out in the competitive eCommerce landscape. Their collaboration with Donatello also provided us with captivating lifestyle shots and CGI images that proved instrumental in strengthening our brand identity. Thanks to Hinge Commerce’s services, we witnessed an immediate improvement in retailer scorecards. We are grateful for their collaboration and expertise.
The Hinge Commerce team is key to the growth of our business on Amazon. As a true partner, they understand the competitive nature of our category and find ways to execute strategy in a smart and efficient way.
Hinge Commerce has been a critical eCommerce partner for BioSteel. Hinge’s deep expertise in eCommerce, and their outstanding day-to-day management of our Amazon business, have helped us win in the marketplace across the US and Canada.
The sports nutrition category is highly competitive with many entrenched players with deep pockets. Selecting the right partner can be challenging, be sure to ask the right questions and be informed of your agency’s strategy for your business. Find the right balance with managing Amazon to work with them to achieve the desired results.
These Prime Day results are incredible. Thanks to the Hinge Commerce team for persuading us to give Prime Day serious consideration. The data demonstrate that not only does Prime Day help drive short-term sales, but also drives long-term brand consideration and loyalty. We applaud the hard work and dedication from the entire Hinge team to deliver these results.
Hinge Commerce really is an extension of the Levinsohn business team. They operate with a strong sense of business ownership, creative problem-solving, and a genuine passion for our business. Importantly, they bring eCommerce expertise and focused attention that I really value. (I know that they spend countless hours simply working to resolve open cases with Amazon.) I love how they are helping us not only grow our top-line sales, but also think strategically about our profitability, our innovation pipeline, and our channel strategies. Thank you to everyone at Hinge who touches our business.
We are so pleased with the photography work Hinge Commerce produced for Hershey’s Foodservice. From the coordinated pre-production meeting, to the flawless 2-day production, all the way through the post-production delivery, Hinge Commerce made this large-scale project seamless. The GDSN formatted photography allowed Hershey’s to provide all of our buyers and distributors with best-in-class content in a cost-effective manner. We look forward to working with Hinge Commerce on future eCommerce projects!
We are very impressed with the team at Hinge Commerce. Their eCommerce expertise and dedication to our business have helped propel our Amazon channel. Because of their efforts, Amazon has now become a priority channel for us.
We are so impressed by the speed and thoroughness of the Hinge Commerce team. Within 3 days, they were able to upload our rich media content in time for our launch on Petco.com using their Salsify instance. Their Content Accelerator service was not only fast but cost-efficient too!
Hinge Commerce made the content creation and upload process on Salsify seamless! Their team did a great job of researching 8 of our brands, building out compelling Enhanced Content pages that increase conversion, and they worked to ensure that the content met the requirements for multiple online channels. We look forward to adding additional Enhanced Content pages and optimized copy with Hinge Commerce in the future.
I am proud to be a long-time client and friend to the team at Hinge Commerce. Every single department at Hinge is involved in helping to grow my business. I am grateful for their hard work, specialized skills, and eCommerce expertise.
The team at Hinge Commerce is my Amazon team. I credit their hard work and eCommerce expertise in helping Gazelle Sports achieve our strong seller ratings. Hinge Commerce was instrumental in helping us win an exclusive deal and expand our authorized seller relationships.
I have been so happy with the partnership from the team at Hinge Commerce. Their Amazon expertise has really helped to grow my brand. Hinge Commerce worked very quickly to get the Amazon business set-up and running smoothly in just a few months. I have been very impressed and surprised by the month-over-month sales growth that we have seen. Thanks to the entire team, and a special thank you to Michelle Sickle for her hard work and dedication to Waterstone!
We are grateful to the entire Hinge Commerce team for their support in getting our Amazon channel back on solid footing. Our Amazon business is now in great shape, as a result of the new creative content, AMS strategy, listing optimization, and all of the day-to-day account clean-up that the Hinge Commerce team implemented. I’m excited about the business performance!
We are very happy with the work that Hinge Commerce has done for the Wolfgang Man & Beast business on Amazon – including their creative design, copywriting, and on-going channel management. Our strong performance on Amazon speaks to the quality of our products and the partnership with Hinge.